Legal Information

Terms & Conditions

Please read these terms carefully before using our services.

1. Introduction

Welcome to Sumer Trading FZE ("Sumer," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of the Sumer website (the "Website") and the purchase of gaming products and services offered through the Website. By accessing or using our Website or purchasing products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or purchase products.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.

3. Products and Services

Sumer Trading FZE offers a range of gaming consoles, accessories, and other related products. We strive to display accurate product information, including descriptions, images, and pricing. However, we do not warrant that product descriptions, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice.

Product availability is subject to change. We reserve the right to discontinue any product at any time.

4. Orders and Payment

When you place an order through our Website, you are making an offer to purchase the products in your order. We reserve the right to accept or reject any order for any reason at our sole discretion. We will confirm acceptance of your order by sending you an email confirming that the product has been dispatched ("Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation.

Payment must be made at the time of placing the order. We accept various payment methods as indicated on the Website. All payments are subject to verification and authorization.

5. Pricing

Prices displayed on the Website are in UAE Dirhams (AED) unless otherwise specified. While we strive for accuracy, pricing errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled.

Prices do not include applicable taxes, duties, or shipping costs unless explicitly stated. These will be added to the total price during the checkout process.

6. Shipping and Delivery

We ship products to numerous countries as listed on our Website. Shipping costs and estimated delivery times vary depending on the destination and shipping method selected. We aim to dispatch orders within 24 hours, but this is an estimate and not a guarantee. We are not responsible for delays caused by customs clearance or other external factors.

Risk of loss and title for products pass to you upon our delivery to the carrier.

7. Returns and Refunds

Our Returns and Refunds Policy is available on the Website. Please review this policy carefully before making a purchase. By purchasing products from us, you agree to our Returns and Refunds Policy.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, software, and other materials, is the property of Sumer Trading FZE or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content from the Website without our express written permission.

9. User Content

Any content you submit to the Website, such as reviews or comments, must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. By submitting content, you grant Sumer a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

10. Limitation of Liability

To the fullest extent permitted by law, Sumer Trading FZE and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of the Website or products purchased through the Website.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sumer Trading FZE and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that may arise from your use of the Website or products purchased through the Website, or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Dubai.

13. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@Sumer.ae
  • Phone: +971 52 554 7080
  • Address: Office Number: LBO7023, Jebel Ali Free Zone, Dubai, UAE

Last Updated: October 26, 2024

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